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Touchscreen Operation - Ease of Use - Fast Customer Throughput
Operation via a touchscreen on TOSHIBA TEC's robust hardware directs the cashier quickly and easily through the transaction resulting in improved customer service with fewer queues and reduced staff training time and costs - essential in an industry with a large turnover of temporary staff.
Chip & Pin and EFT Compatible
Card fraud has risen significantly in the UK in recent years. By 2005, the UK banking industry will have implemented Chip & Pin processing systems. Datasym.POS is already using Electronic Funds Transfer (EFT) and is configured ready for Chip & Pin implementation. The solution adopted by Datasym.POS alleviates the need for costly bank testing.
Speed and Reliability
Datasym.POS has been developed on TOSHIBA TEC's ST-60 & ST-70 Touchscreen, and ST-6500 epos terminals to give 100% compatibility.
A quick, reliable file structure makes the system not only solid but also very efficient. For additional peace of mind the back-up facility allows you to continue trading as a stand-alone system in the event of network failure.
Security
For added security, cashiers sign on can be facilitated via finger prints or magnetic swipe cards. Finger prints can also be used for customer validation.
Customer Balances
Customer balances can be tracked from bar to table, to room, to front-end desk systems so you can now track all customers balances for the duration of their visit. For example - your customer can have an ongoing tab from bar to restaurant to hotel room.
Customer Loyalty Schemes
Use of a well-defined customer loyalty scheme allows points to be awarded based on customer spend and individual items. A customer database can be built for tracking and operating customer loyalty care programmes, giving a vital tool to develop marketing strategies.
Cashless
The cashless feature reduces the need for cash holding on the premises - transactions are paid for by charge cards, or charged to account.
Multiple Price Files
Allows you to use multiple prices, for example, for reducing the selling price on perishable items, or price banding for loyal customers.
For Restaurants - Active Table Screens - To Give Faster Throughput
The active table screen function shows restaurateurs the status of all currently active tables, allowing you to manage covers more efficiently, and also to give improved service to your customers by ensuring they are not kept waiting longer than necessary for a table.
Bookings
A comprehensive integrated booking system linked to the active table management allows tables to be reserved in advance and enables you to specify unique customer preferences, such as birthdays, anniversaries or surprise parties, offering your customers a more personalised experience.
Extensive Promotional Features
As well as the promotional options of mix and match, link-saved (such as three for the price of two), and happy hour, Datasym.POS has the added advantage of being able to give timed promotions and set price meals in a number of different ways, allowing you to run a user defined promotion within a set time frame. Meal deal offers are also highlighted on screen - useful if the customer or operator is unaware of them!
Split Table / Bills
The split bill function allows you to split a customers bill file, either manually or automatically quickly and effectively, avoiding the lengthy and time-consuming process on other systems.
Kitchen & Bar Order Printers
Items and cooking instructions may be routed to up to four kitchen printers.
Mix & match and link save
This option enables you to offer special promotions on slow moving lines, for example, buy one get one free, and a variety of other customer incentives.

 
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